Vadim Dunaevskiy

Vadim Dunaevskiy co-founded Conecto, the customer support platform built by CherryWave LLC.

His Conecto research is written for small teams comparing customer support software. He examines published plan prices, included seats, AI charges, channels, human handoff, and the operating workflow behind the feature list.

Vadim separates vendor-published facts, calculations, and editorial judgment so a reader can see how a conclusion was reached. Price comparisons state the billing basis and show the assumptions used rather than collapsing everything into a single unexplained score.

His buying guides also say when a competing product may still be the better choice. That distinction matters because the cheapest plan, the longest feature list, and the best fit for a particular support team are not necessarily the same thing.

Every comparison links to its evidence and displays publication and update dates. Vadim is a Conecto co-founder, so the commercial relationship is disclosed wherever Conecto appears in an article.

Conecto’s founders write and review its editorial work. Read the editorial and corrections policy for sourcing, disclosure, AI-assistance, and correction standards.