Shared inbox
RKWhere's my order?Resolved by AI in 12s
MJRefund requestSara is replying…
TLBilling questionClosed
Customer support
Deflect repetitive questions with AI, then resolve the rest faster in a shared inbox with full customer context.
Every customer conversation, in one place.
Live chat, an AI chatbot trained on your knowledge base, CRM, shared inbox and analytics, the all-in-one customer messaging platform for growing teams.
Free plan, no card required · 14 days of AI free on Lite · Live in minutes
Trust you can verify, real infrastructure, not inflated numbers.
Hosted on Google CloudEncrypted in transitStripe-secured billingSign in with Google50+ languagesAI answers only from your content
Voice, built in
Your customers can talk to it.
Voice is part of the same widget as chat, not a separate product and not an add-on. A visitor taps the orb and asks out loud, the agent answers from your own help center, and the whole thing lands in your inbox like any other conversation.
Falls back to text on any browser that cannot use the microphone.
- Tap and speakNo app to install, no phone number, no menu to sit through. One tap inside the widget your visitor is already looking at.
- Answers from your contentThe same knowledge base your chatbot reads, so a spoken answer and a typed one never disagree. The source stays on the reply.
- Replies in their languageIt answers in whatever the visitor speaks, down to which English they use, or you pin it to one language for everyone.
- Lands in your inboxThe exchange is saved as an ordinary conversation your team can read, search and pick up where it left off.
One platform for every customer conversation
Stop stitching together five disconnected apps. Live chat, AI agents, bots, tickets, CRM, help center, broadcasts and team analytics — everything from first hello to happy renewal, in one place.
Chat widget
Start conversations on your site
AI agent
Resolve common questions 24/7 with an AI agent trained on your knowledge base. It answers only from your approved content and hands off to a human the moment it is needed.
AI Voice Agent
Let customers ask out loud
CRM
Know every customer
Shared inbox
Reply together as a team
Analytics
Measure what matters
Knowledge base
Let customers self-serve
Employee guidelines
Guide your team in the inbox
Bot builder
Design bot flows without code
Tickets
Track every issue to resolution
Live visitors
See who’s on your site right now
Automations & broadcasts
Trigger replies, send campaigns
Agent performance
Coach your team with real numbers
Teams & routing
Right conversation, right person
Your AI support agent, live in minutes, no code
Conecto learns from the content you already have, so it sounds like your team from day one.
Conecto AI agent · online
Crawl your site & docs
Point Conecto at your website and help articles. It reads them for you, no manual setup.
Build your knowledge base
Approve and edit what the AI can say. It only ever answers from content you trust.
Test the answers
Ask it anything and refine. See exactly how it will respond before customers do.
Go live & measure
Add the widget and the AI answers 24/7 in 50+ languages, handing off when needed.
From first message to lifelong customer
AI answers instantly, and knows when to get a human
Conecto’s AI agent reads your knowledge base and replies day or night. It deflects routine tickets, then hands off to a person with full context the moment it matters.
- Trained only on your own content
- Seamless handoff to a human agent
- Replies in 50+ languages
One shared inbox for chat, email and your whole team
Every channel lands in a single inbox. Assign conversations, @mention a teammate and resolve together, with full customer context always on the side.
- Assignment & routing rules
- Private notes & @mentions
- Collision detection & canned replies
Measure your team and your AI, side by side
Live dashboards show response time, resolution rate and CSAT at a glance, for your agents and your AI agent. Turn support into a growth engine.
- Live team & AI performance
- CSAT & NPS tracking
- Exportable reports
One tool for support, sales and self-service
Conecto adapts to how your team works, without buying a separate app for each job.
Live chat
Comparing the Scale and Max plans?Yes — which fits a 12-person team?
Jordan Leejordan@acme.io Lead saved
Sales & conversion
Greet visitors with proactive chat, answer buying questions instantly and capture qualified leads into your CRM.
Help center
how do I reset my password?
Reset your password
Set up two-factor login
Manage account security
Self-service
A branded help center plus a 24/7 AI agent lets customers find answers themselves, in 50+ languages.
The questions you’re already asking
We’d rather address the hard parts up front than bury them in the fine print.
Worried the AI gives wrong answers?
It only answers from content you approve, and escalates to a human the moment it’s unsure, so it never makes things up.
Answers only from content you approve
Don’t want to lose the human touch?
Every AI conversation can hand off to a real agent with the full history, so customers always reach a person when it matters.
One-click handoff with full history
Scared of surprise bills?
Start free, try the AI plan for 14 days without paying, and after that AI credits are priced in plain USD, Max seat add-ons are published, and there is no per-resolution stacking or opaque token math.
14 days free, then plain USD pricing
Transparent pricing. No per-seat or per-resolution surprises
Start free, unlock every paid feature on Lite, then choose Scale or Max for more capacity.
- 2 team seats
- 1 chat widget
- 100 saved CRM contacts
- No AI credits
Included on Free
- Unlimited live chat conversations
- Shared inbox and customer profiles
- File attachments and missed-reply emails
- Conversation ratings and analytics
- Help center and live visitor tracking
Upgrade to Lite for AI, bots, ticketing, routing and more.
Complete toolkit
Lite
Every paid feature, sized for a small team.
$25/mo
Free for 14 days, then $25/mo
Start free trial- 4 team seats
- 3 chat widgets
- 500 saved CRM contacts
- 5 AI credits / mothen pay-as-you-go
Free features, plus
- AI agent, bots and integrations
- Ticketing and scheduled broadcasts
- Departments and round-robin routing
- Employee guidelines and agent performance
- Remove Conecto branding
The complete paid toolkit, sized for small teams.
- 10 team seats
- 10 chat widgets
- 1,000 saved CRM contacts
- 15 AI credits / mothen pay-as-you-go
Compared with Lite
- 6 more included team seats
- 7 more chat widgets
- Twice the CRM contact capacity
- 3x the included AI credits
- Every paid feature included
More capacity for a growing support operation.
Highest capacity
Max
The same complete toolkit at our highest standard limits.
$215/mo
per workspace
Get Max- 20+ team seatsadditional seats $10 each / mo
- 50 chat widgets
- 7,000 saved CRM contacts
- 50 AI credits / mothen pay-as-you-go
Compared with Scale
- 10 more included team seats
- 40 more chat widgets
- 7x the CRM contact capacity
- Over 3x the included AI credits
- Add seats as your team grows
The complete paid toolkit at our highest standard capacity.
Need more than Max?
Enterprise gives you custom seats and AI credits, advanced security, SSO and a dedicated success manager, priced to fit your org.
Every conversation, one platform. Start free.
Bring your whole team into one tool built for great conversations, live in minutes. Start on the free plan with no card, or run Lite, our AI plan, free for 14 days.
Free plan · 14-day free trial on Lite · Cancel anytime
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