A question in chat.
An answer, right there.
Add live chat to your website so customers can ask questions and reach your team in the moment.
Help customers with live chat.
Conecto’s customer support software brings live chat, AI answers and your team into one shared inbox. Help customers without losing the conversation.
One question.
The whole conversation.
Conecto ChatCustomerJamie
When will my order arrive?
Approved sourcesDelivery information
help.studioliving.example/delivery
TeamAlex
Your order arrives on Thursday. Track it from your shipping link.
A customer waiting. An answer to find. A team catching up.The question, the answer and the right person. Together.
Customer support that feels
A question in chat.
ConectoDelivery information
#1048
Returns and refunds
Support
SupportOnline
Today
Write a reply…
Conecto
Less waiting. More answers.
Understand each other.
JJamieCustomer
AAlexTeam
I can help you with that. Please share your order number.
ReplyCustomer support software: your questions, answered.
What is Conecto Chat?
Manage customer conversations together. Keep replies, private notes and customer history in one shared inbox, with a clear owner for every conversation. Answer routine questions from your website and help center. Give customers useful source links and bring in your team when a conversation needs a person.
What can I use to train the customer service chatbot?
Use your website and help-center content as sources. Review the imported knowledge and test responses before making the agent available to customers.
Does the customer need to open a new chat?
No. A handoff preserves the current conversation and makes its messages available to the receiving teammate.
Does Chat include automatic translation?
Yes, on Lite, Scale and Max. Choose your language in the inbox to translate customer messages automatically and translate your replies back when sent. Original messages remain accessible.
What do AI replies cost?
Lite includes $5, Scale $15 and Max $50 in monthly AI credits. Additional usage is pay as you go. The workspace shows usage and reply costs.
How does the free trial work?
Try Chat Lite for 14 days with a card required. Billing starts after the trial unless you cancel. Chat Free does not require a card.
Less waiting.More connection.
Bring your knowledge and your team. Start with free live chat.
Start with Free