Answer instantly. Follow up automatically. Announce at scale.
Keyword and inactivity triggers reply the moment customers ask, and scheduled broadcasts reach exactly the segment you choose, announcements, updates and campaigns without the busywork.
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Automations & broadcasts, in practice
Instant answers to common asks, plus scheduled messages to any segment.
Instant answers on triggers
Keywords fire a reply with quick-answer buttons the moment a customer asks; inactivity rules nudge or act when a conversation goes quiet.
- Keyword triggers with buttons
- Inactivity rules that act
- Runs on every plan
Broadcasts that land
Write once, pick a label or segment, schedule the send. Every broadcast reports its status from scheduled to sent.
- Scheduled to labels & segments
- Status-tracked, cancel any time
- Away visitors reached by email
Curious about Conecto?
Book a demo with our team to see Automations & broadcasts on your own use case — or start free and see it live in minutes.
Everything inside Automations & broadcasts
The full capability list — no add-ons, no per-feature upsells.
Keyword triggers
Certain words fire an instant reply, with quick-answer buttons attached.
Inactivity actions
A quiet conversation nudges the customer or takes the action you configured.
Scheduled broadcasts
Write once, pick a segment or label, and schedule the send for the right moment.
Reaches them anywhere
Visitors who left get a branded email when your team replies, so answers never go unseen.
Inactivity that acts
A conversation gone quiet for the minutes you choose triggers a nudge or the follow-up action you configured.
Target precisely
Broadcasts go to all contacts, a label or a segment: the audience you mean, not everyone you have.
Every send accounted for
Scheduled, sending, sent, canceled or failed: each broadcast shows exactly where it stands.
Up and running in three simple steps
Set your triggers
Pick keywords and inactivity rules, and write the replies they fire.
Choose the audience
Broadcasts target all contacts, a label or a segment you define.
Schedule and relax
Messages go out on time and every send is tracked with its status.
Which plans include Automations & broadcasts?
Automations are on every plan; scheduled broadcasts are on paid plans.
Significant things you shouldn’t miss
Light on your site
The widget is one self-contained script with no build step — your loading speed stays yours.
Hosted in Europe
Runs on Google Cloud in the EU, encrypted in transit, with billing secured by Stripe.
Free to start, forever
The Free plan is not a trial — two seats, a full widget and the core toolkit, no card required.
What should you automate first?
The best first automations are the ones customers never notice: instant answers to the questions you get every day, and follow-ups nobody has to remember. Keyword triggers reply the moment a customer mentions a topic; inactivity rules act when a conversation goes quiet.
Broadcasts cover the other direction, announcements, updates and campaigns scheduled to exactly the label or segment you choose, with every send tracked from scheduled to sent. Automations run on every Conecto plan; scheduled broadcasts ship with paid plans.
What can Conecto automations trigger on?
Keywords in a customer’s message and conversation inactivity. A trigger can send a reply, attach quick-answer buttons or take a follow-up action after the delay you choose.
Who can I send broadcasts to?
All contacts, or any label or segment from your CRM. Broadcasts are scheduled, and every send shows its status, scheduled, sending, sent.
Will customers see replies after they leave my site?
Yes. If a visitor with an email has left, Conecto sends them a branded email when your team replies, so the answer reaches them anyway.
Every conversation, one platform. Start free.
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