Live chat software that fits your website

A live chat widget is a small messenger embedded on your website that lets visitors talk to your team in real time, asking questions, sharing files and getting answers without leaving the page. Modern widgets are far more than a message box: Conecto’s panel is a full home screen with recent conversations, quick questions and your help articles built in.

Because it installs with a single line of code, works in seven interface languages and inherits your colors, position and avatar, the widget feels like part of your product rather than a bolt-on. And everything a visitor writes lands in the same shared inbox, CRM and analytics your team already uses.

A customer is reading your delivery information and cannot tell whether an order will arrive in time. A website chat widget gives them a way to ask from that exact moment in their visit. They can open a help article first, send a question, or attach an image when a written explanation is not enough. Your team receives the conversation in the shared inbox with the available customer context.

Use live chat software as part of the buying experience and the support experience. Give the greeting a clear purpose, keep quick questions relevant to your customers, and make the route to a person easy to find. Before publishing, try the widget on a product page and on a phone. Check the greeting, article search, file upload and the reply that reaches a visitor after they leave.