Live chat and AI text chat
Visitors who would rather type get the same AI, the same knowledge and the same inbox. Voice is a mode, not a separate product.
Visitors tap the orb in the corner of your site and just ask. Your AI answers out loud from your own content, in their language, and the whole exchange lands in your team inbox as an ordinary conversation.
An AI voice widget is a button inside a website’s chat widget that lets visitors ask questions out loud. The AI answers in speech, drawing on the same knowledge base as the site’s text chatbot, and the conversation is saved to the support inbox. There is no phone number to dial and nothing to install.
The same one-line script that powers Conecto’s chat widget powers voice. If the widget is already on your site, voice is a toggle, not a project.
Conecto crawls your website and knowledge base. The spoken answer and the typed answer come from the same approved sources, so they can never disagree.
The orb appears for visitors whose browser has a microphone. When a person is needed, the orb steps aside and your team picks the thread up in the inbox.
Voice-only vendors bolt a microphone onto your site and stop there. Conecto’s voice agent is one surface of a full customer-messaging platform — behind the same snippet:
Visitors who would rather type get the same AI, the same knowledge and the same inbox. Voice is a mode, not a separate product.
Spoken conversations are saved, searchable and assignable. Your team reads the transcript and continues in text like any other chat.
When a visitor shares their email, the conversation attaches to a contact automatically — voice leads do not evaporate when the tab closes.
Replies come only from content you approved, with the source attached — spoken answers included. The AI hands off to a human the moment it stops being confident.
Voice ships with Conecto’s AI agent — no per-minute rates, no sales call. Plans start at $25/mo per workspace with $5 of AI credits included, and spoken replies draw from the same USD budget as text replies.
No per-seat fees, no per-resolution fees, no minimums.
No. Voice runs inside the chat widget already on your site. The visitor grants microphone access once in their browser; where a microphone is not available, the widget stays an ordinary chat.
No. There is no phone number, no dial-in and no menu tree. It is a spoken conversation inside the widget on your website, saved to your inbox like any other conversation.
By default it replies in whatever language the visitor speaks. You can also pin every reply to one language for everyone.
From the same AI credit budget as text replies — a monthly USD allowance included with your plan, topped up pay-as-you-go. A token-level ledger records what each reply cost.
Bring your whole team into one tool built for great conversations, live in minutes. Start on the free plan with no card, or run Lite, our AI plan, free for 14 days.
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