Evidence first.
Corrections in public.

Every Conecto article has a named author and links to that person’s profile. The named author is responsible for the final argument, factual accuracy, source selection, and any recommendation the article makes.

Conecto’s current authors, Amelia C. Hernandez and Vadim Dunaevskiy, are both co-founders. Their connection to Conecto is displayed on their profiles and must be clear when an article discusses Conecto or a competing product.

We prefer evidence closest to the claim: official product documentation and pricing pages for software facts; public filings, government publications, standards, and peer-reviewed research for broader claims. An article links to the underlying source wherever a reader can inspect it directly.

Prices, limits, and product capabilities can change. We state the billing basis and assumptions behind calculations, record publication and update dates, and avoid turning an estimate into a fact. We do not use search snippets or AI-generated summaries as the sole evidence for a material claim.

A comparison should help a reader make a specific decision. We separate sourced product facts, our calculations, and editorial judgment; explain the selection criteria; and say when another product may be the better fit.

Conecto has an obvious commercial interest when it appears beside another customer support product. We disclose that interest. A payment or commercial relationship cannot buy a ranking. If a future sponsorship or affiliate relationship applies to a page, it must be labelled before the first related recommendation.

We may use AI tools to organize research, test an outline, edit prose, or check a translation. Model output is not a source and is never treated as independent evidence.

A named human author must review the final text, verify material claims against the cited evidence, and take responsibility for what is published. We do not publish invented quotations, fabricated experience, unsupported statistics, or synthetic customer stories.

Readers and the companies we cover can challenge a claim. Send the page URL, the passage in question, and evidence that supports the correction to hello@conecto.chat. We review the request against the best available source rather than changing a finding simply because it is inconvenient.

We fix spelling and formatting errors without a notice. When a correction changes a material fact, calculation, conclusion, or recommendation, we update the page’s modified date and add a correction note when readers need that context to understand the change.

This policy applies to Conecto blog articles, buying guides, comparisons, and author pages. Product pages describe Conecto and are marketing material; technical documentation explains how the product works. Our Terms, Privacy Policy, and security pages follow their own legal and operational review processes.

We do not publish customer names, logos, testimonials, performance claims, or usage numbers without permission and evidence. We do not copy a competitor’s wording or add structured data for reviews, ratings, people, or organizations that are not represented truthfully on the page.