Product answers
It shows you things you can’t hear
A product, a form or a link cannot be spoken. The thread comes forward carrying the card: price, picture, and a tap through to the page.
Oak wall shelf
Your customerscan just ask.
One tap in the widget you already have. Your AI agent answers out loud, from your own content, in their language.
They tap once and talk.
“Do you ship the oak shelf to Ireland?”
It knows what your chatbot knows.
Your help center, your policies, your store.
It answers out loud.
“Yes. Five to seven days, free over €150.”
And it knows when to stop.
Anything it can’t answer goes straight to your team.
It is the same agent. It just has a voice.
Everything your AI agent already does, it does out loud. And it knows when speaking is the wrong answer.
Handover
It knows when it doesn’t know
If it cannot ground an answer in your content, it hands over instead of guessing, and says so.
I’m not sure about that one. Getting a person.
StatusAssigned to your team
One thread
Nothing is a separate transcript
Spoken turns are saved as messages, in the same conversation, in the same inbox. There is no voice archive to check.
Voice“Do you ship to Ireland?”
Typed reply, same conversation
Your settings
It runs on your rules
The personality, reply language and guidelines you set for your AI agent apply out loud too. You configure it once.
Reply languageMatch the visitor
PersonalityFriendly, concise
Where it fits, and where it doesn’t.
The parts worth knowing before you turn it on.
Good fit
Quicker to say than to type
A question that takes one breath takes three thumbs to write.
0:04
“Do you ship the oak shelf to Ireland, and how long does it take?”
Good fit
Visitors on a phone
One tap inside the widget already on your page. Nothing to install.
Good fit
Storefront questions
Price, stock and shipping, answered from your connected store.
“This is the one I’d pick.”
Oak wall shelf€89.00 · In stock
Worth knowing
It is not a phone line
It lives in your widget. No number to call, nothing to route.
Worth knowing
No grounded answer, no guess
It hands to your team instead, and tells the visitor that is happening.
“I’m not certain about that one. Let me get a person.”
Assigned to MariaSupport · replies in a few minutes
Worth knowing
It costs AI credits
A spoken turn bills like any other reply, in the same usage ledger.
Usage this month
Typed replyAI credits
Spoken replyAI credits
One ledger. No separate voice bill.
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