Every customer, every conversation, one profile.
Every contact, conversation and event in one rich timeline. Segment customers, add notes and never lose context again, right inside your inbox.
Free plan · No credit card required · Live in minutes
Trust you can verify, real infrastructure, not inflated numbers.
Watch a chat become a contact
A visitor shares their name and email in chat and a CRM contact captures itself, ready to label, edit and segment.
CRM, in practice
A 360-degree view of every customer, tied to your live chat and shared inbox.
Profiles that build themselves
The moment someone shares an email they become a contact, with every past and future conversation, event and attribute on one timeline.
- Auto-capture from chat
- Full conversation timeline
- Custom labels, renamed & recolored freely
Segments that do the work
Group customers by label and behavior, then aim broadcasts at exactly that group. Your contact cap is always visible, from 100 on Free to 7,000 on Max.
- Filter by label & behavior
- Broadcast to any segment
- Caps you can see: 100–7,000 by plan
Curious about Conecto?
Book a demo with our team to see CRM on your own use case — or start free and see it live in minutes.
Everything inside CRM
The full capability list — no add-ons, no per-feature upsells.
Unified profiles
Conversations, events and attributes in a single timeline per person.
Smart segments
Group customers by behavior and target them with the right message.
Custom data
Sync any attribute from your product and use it everywhere in Conecto.
Notes & tags
Keep the whole team aligned with shared context on every customer.
Captured without typing
The moment a visitor shares an email, they become a contact, linked to every past and future conversation.
Labels that stay tidy
Rename, recolor or remove a label across every contact at once; the contacts themselves are never touched.
Limits you can see
Your contact usage is always visible against your plan’s cap, so growth never surprises you mid-month.
Up and running in three simple steps
Capture every contact
Each visitor and customer becomes a profile automatically as they chat or share an email.
Enrich with your data
Sync attributes and tags so every profile carries the context your team needs.
Act with full context
See the whole history beside every conversation and reply more personally.
Which plans include CRM?
Included on every plan, Free included.
Significant things you shouldn’t miss
Light on your site
The widget is one self-contained script with no build step — your loading speed stays yours.
Hosted in Europe
Runs on Google Cloud in the EU, encrypted in transit, with billing secured by Stripe.
Free to start, forever
The Free plan is not a trial — two seats, a full widget and the core toolkit, no card required.
Why does support need its own CRM?
Support conversations lose their value the moment they are disconnected from the person who had them. A support CRM keeps every contact, conversation, event and attribute on one timeline, so whoever answers next already knows the story.
Conecto builds these profiles automatically: the moment a visitor shares an email they become a contact, linked to every past and future conversation. Labels and segments keep the base organized, and clear per-plan caps (from 100 contacts on Free to 7,000 on Max) mean you always know where you stand.
Is the CRM included with Conecto?
Yes. The support CRM is built into every plan and tied directly to your live chat and shared inbox, with no separate tool to buy.
Does the CRM update automatically?
Yes. Contacts and their conversation history are captured automatically, and you can add notes, tags and custom attributes.
Can I segment customers in the CRM?
Yes. Group customers by behavior and attributes to target the right people with the right message.
Every conversation, one platform. Start free.
Bring your whole team into one tool built for great conversations, live in minutes. Start on the free plan with no card, or run Lite, our AI plan, free for 14 days.
Free plan · 14-day free trial on Lite · Cancel anytime
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