Start with Free, or try all paid Chat features on Lite. A card is required for the trial.
Live chat and a shared inbox for a small team.
AI answers, automatic translation and support automation.
All paid Chat features with higher workspace limits.
Our largest Chat capacity. Extra seats at $10/month each.
Prices in USD. AI credits are denominated in USD.
Compare Chat plansEvery paid Chat feature starts on Lite. Choose the capacity you need.
| Included features | Free$0/month | Lite$25/month | Scale$65/month | Max$215/month |
|---|---|---|---|---|
| Monthly price | $0 | $25 | $65 | $215 |
| Team seats | 2 | 4 | 10 | 20 |
| Additional team seats | $10 / month | |||
| Chat widgets | 1 | 3 | 10 | 50 |
| Saved CRM contacts | 100 | 500 | 1,000 | 7,000 |
| Conversations & messages | Unlimited | Unlimited | Unlimited | Unlimited |
| Roles & permissions (owner, admin, agent, viewer) | ||||
| Remove “Powered by Conecto” branding | ||||
| Customer CRM | ||||
| Live chat widget with full customizer | ||||
| Widget home & quick questions | ||||
| Help-center articles inside the widget | ||||
| Widget in 7 languages | ||||
| File attachments in chat | ||||
| Shared inbox | ||||
| Private notes & @mentions | ||||
| Collision detection & presence | ||||
| Canned responses | ||||
| Live visitors | ||||
| Email the visitor when they miss your reply | ||||
| Conversation ratings (CSAT) | ||||
| IP banning & abuse controls | ||||
| Included AI credits per month | $5 | $15 | $50 | |
| Pay-as-you-go top-ups | ||||
| AI agent trained on your website & private knowledge | ||||
| Answers in 50+ languages | ||||
| Cites the approved sources behind each answer | ||||
| Hands off to your team with full context | ||||
| MCP tool integrations (Linear, GitHub, Slack + any server) | ||||
| Email verification before sensitive lookups | ||||
| AI usage ledger & spend controls | ||||
| Automatic conversation translation | ||||
| AI voice | ||||
| Shopify, BigCommerce & Stripe lookups inside bot flows | ||||
| Keyword & inactivity automations | ||||
| Scheduled broadcasts to segments | ||||
| Ticketing with priorities & categories | ||||
| Ticket replies by branded email | ||||
| Auto-convert quiet chats into tickets | ||||
| Departments & rule-based routing | ||||
| Round-robin distribution | ||||
| Help center & knowledge base | ||||
| Your branding: logo, accent, footer | ||||
| Article analytics (views & helpful votes) | ||||
| Employee guidelines (internal playbook) | ||||
| Conversation analytics & trends | ||||
| CSAT tracking | ||||
| Agent KPIs & availability tracking | ||||
| Transaction fee + Stripe processing fees | 5% + Stripe | 5% + Stripe | 5% + Stripe | 5% + Stripe |
| Get started | Get started | Get started | Get started | Get started |
Try Chat Lite for 14 days with a card required. Billing starts after the trial unless you cancel. Chat Free does not require a card.
Lite includes $5, Scale $15 and Max $50 in monthly AI credits. Additional usage is pay as you go. The workspace shows usage and reply costs.
Sales Lite, Sales Scale and both Suite plans charge $0.02 per automated email. Sales Max charges $0.01. Usage is additional to the monthly subscription.
Suite Lite combines Chat Lite and Sales Lite for $59/month, saving $15. Suite Scale combines Chat Scale and Sales Scale for $159/month, saving $35. Automated email usage is additional.
Yes, on Lite, Scale and Max. Choose your language in the inbox to translate customer messages automatically and translate your replies back when sent. Original messages remain accessible.
