Help center
*Free up to 1,000,000 reads a month for the whole account, then $0.50 per 10,000 reads.
The business's public help center, designed and written by the agent. It writes articles in Markdown, groups them into collections, changes the design on a draft before publishing it, and sees what visitors searched for and could not find.
In place of Zendesk Guide, Intercom Articles and Document360.
What it costs
$5.00 a month
Keeping it public
$0.01
Articles, collections, images and publishing
$0.001
Design and housekeeping
Free
Reading, previewing and the design guide
A call that fails
Ask your agent
Write a guide to storing a bike for the winter and publish it in the Bike care collection.
Every week, write articles for the top questions visitors searched for and did not find.
Give the help center the shop's colours and fonts, preview it, then publish it.
Tools 20
- Help center overview
help_center_overviewWhere the help center lives and what is in it: its address, whether it is public, unpublished changes, collections and recent articles.Free* - Design guide
help_center_design_guideThe whole design language as data: theme fields, section types, templates, fonts, icons, languages, CSS rules and article blocks.Free* - Get the design
help_center_get_designThe full design document, the draft or the published one, with the draft revision.Free* - Update the design
help_center_update_designChanges the draft design: theme, whole pages, CSS, words or language; visitors see nothing until it is published.$0.001 a call - Edit page sections
help_center_edit_sectionsAdds, changes, moves, copies or removes sections on one page of the draft.$0.001 a call - Apply a template
help_center_apply_templateStarts the draft design over from a built-in template; the brand, language, words and CSS carry over.$0.001 a call - Preview the draft
help_center_previewA private link to any page of the draft, and the page's HTML if you ask for it.Free* - Publish the design
help_center_publishMakes the draft design what visitors see; the previous design is kept as a version.$0.01 a call - Make the help center public
help_center_set_publicOpens the published help center to everyone, or closes it again.$5.00 a month while public - List collections
help_center_list_collectionsEvery collection with its id, icon, description and article count.Free* - Create or change a collection
help_center_save_collectionCreates a collection, or changes one: name, description, icon and order.$0.01 a call - Delete a collection
help_center_delete_collectionDeletes a collection; its articles stay and move to General.$0.001 a call - List or search articles
help_center_list_articlesArticles, newest change first, matching words, in one collection, or only published or drafts.Free* - Read an article
help_center_get_articleOne article with its HTML content and recent revisions, by id or slug.Free* - Write an article
help_center_save_articleCreates an article or changes one, written in Markdown or HTML; it stays a draft until published.$0.01 a call - Delete an article
help_center_delete_articleDeletes an article for good, with its revisions.$0.001 a call - Upload an image
help_center_upload_imageStores an image for the design or an article and returns the path to use.$0.01 a call - What visitors could not find
help_center_gapsWhat visitors could not find: searches with no results, and chat questions that ended with a handoff to the team.Free* - Suggested articles
help_center_suggestionsNew articles and edits the help center proposes from the team's own answers, waiting for a decision.Free* - Decide on a suggestion
help_center_review_suggestionPublishes a suggested article or edit, keeps it as a draft, or dismisses it.$0.001 a call
Connect your agent
Each address connects the Help center tools and the account tools that come with every area. Your agent can also call any tool over REST: POST https://api.conecto.chat/v1/tools/<name>.
- MCP server
https://api.conecto.chat/mcp/ helpcenter - Connector for ChatGPT, Claude or Grok, one for every area
https://api.conecto.chat/v1/ mcp - OpenAPI for a custom GPT
https://api.conecto.chat/v1/ openapi/ helpcenter.json - OpenAPI for Power Automate and Copilot Studio
https://api.conecto.chat/v1/ openapi/ helpcenter.swagger.json
Give this to your agent.
Set up Conecto from https://conecto.chat/SKILL.md