Design guide
help_center_design_guide · Reads only · Markdown
The whole design language as data: theme fields, section types, templates, fonts, icons, languages, CSS rules and article blocks.
Free*
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An example
What can our help center look like? Show me the design options.
Your agent callshelp_center_design_guideFree*
The example business is Halverson Cycle & Repair, a bike shop with a repair workshop in Portland, Oregon. The reply is the one the tool really gives.
{}{
"version": 1,
"pages": [
{
"id": "home",
"main": null,
"max_sections": 30
},
{
"id": "collection",
"main": "collection_articles",
"max_sections": 16
}
],
"theme": [
{
"key": "brand",
"label": "Brand",
"fields": [
{
"key": "name",
"type": "text",
"label": "Name",
"default": "",
"max": 60,
"help": "Beside the logo and in the browser tab. Empty uses your workspace name."
},
{
"key": "logo",
"type": "image",
"label": "Logo",
"default": ""
}
]
},
{
"key": "colors",
"label": "Colors",
"fields": [
{
"key": "accent",
"type": "color",
"label": "Accent",
"default": "#2563eb",
"help": "Buttons, links and highlights."
},
{
"key": "accent_text",
"type": "color",
"label": "Text on accent",
"default": "",
"auto": true,
"help": "Empty picks black or white for contrast."
}
]
}
],
"style": [
{
"key": "bg",
"type": "enum",
"label": "Background",
"default": "none",
"options": [
{
"value": "none",
"label": "Page"
},
{
"value": "surface",
"label": "Panel"
}
]
},
{
"key": "bg_color",
"type": "color",
"label": "Custom background",
"default": "#f6f7f9"
}
],
"sections": [
{
"type": "hero",
"label": "Hero",
"description": "The top of the home page: a big title, a line of text and the search box.",
"icon": "search",
"main": null,
"style_defaults": {
"bg": "header",
"bg_color": "#f6f7f9",
"pad": "l",
"width": "normal",
"show": "all",
"class": ""
},
"fields": [
{
"key": "title",
"type": "text",
"label": "Title",
"default": "",
"max": 120,
"help": "Empty uses “How can we help?” in your help center’s language."
},
{
"key": "subtitle",
"type": "text",
"label": "Line under the title",
"default": "",
"max": 240
}
]
},
{
"type": "search",
"label": "Search bar",
"description": "A search box on its own, for pages without a hero.",
"icon": "search",
"main": null,
"style_defaults": {
"bg": "none",
"bg_color": "#f6f7f9",
"pad": "s",
"width": "normal",
"show": "all",
"class": ""
},
"fields": [
{
"key": "placeholder",
"type": "text",
"label": "Search box text",
"default": "",
"max": 80
},
{
"key": "align",
"type": "enum",
"label": "Alignment",
"default": "center",
"options": [
{
"value": "left",
"label": "Left"
},
{
"value": "center",
"label": "Center"
}
]
}
]
}
],
"fonts": [
{
"name": "System",
"kind": "system"
},
{
"name": "Helvetica",
"kind": "system"
}
],
"icons": [
"assignment_return",
"bar_chart"
],
"icon_paths": {
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"removed": [
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"@scope"
],
"kept": [
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],
"classes": {
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".hc-masthead": "Header plus a hero that shares the header background.",
".hc-header / .hc-brand / .hc-brand__logo / .hc-nav__link": "The bar at the top.",
".hc-section / .hc-section--<type>": "Every section; its id attribute is hc-<section id>. Add your own classes with style.class.",
".hc-container / .hc-container--narrow|wide|full": "The centered column inside each section.",
".hc-hero / .hc-hero__title / .hc-hero__subtitle / .hc-suggestions": "The hero.",
".hc-search / .hc-search__input / .hc-search__results": "Search boxes and their instant results.",
".hc-section__title": "Section titles.",
".hc-collections--cards|tiles|list|minimal / .hc-collection / .hc-collection__icon|__name|__text|__count": "Collections.",
".hc-articles--list|cards|compact / .hc-article-link / .hc-article-card": "Article lists.",
".hc-cta--card|banner|plain / .hc-button / .hc-button--secondary": "Contact section and buttons.",
".hc-cards / .hc-card / .hc-card__icon|__title|__text|__link": "The Cards section.",
".hc-faq / .hc-faq__item / .hc-faq__q / .hc-faq__a": "Questions.",
".hc-banner--accent|calm|warning|dark": "Announcement strips.",
".hc-prose": "Formatted text (articles and Text sections): style h2, p, a, ul, img inside it.",
".hc-callout--info|tip|note|success|warning|danger / .hc-steps / .hc-toggle / .hc-video / .hc-table": "Article blocks.",
".hc-article--toc-right|toc-left|nav-left|plain / .hc-article__title / .hc-article__lead / .hc-article__meta": "Article pages.",
".hc-toc / .hc-sidenav / .hc-aside__title": "Article sidebars.",
".hc-feedback / .hc-related / .hc-breadcrumbs / .hc-page-head": "Around the article and on collection pages.",
".hc-footer / .hc-footer__links / .hc-footer__social": "The footer."
},
"variables": [
"--hc-accent",
"--hc-on-accent"
],
"tip": "Theme settings come first; reach for CSS for what they cannot express. Sections take extra class names in style.class so your CSS can target one section."
},
"languages": [
{
"code": "en",
"name": "English"
},
{
"code": "pt",
"name": "Português"
}
],
"labels": {
"keys": [
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"search_button"
],
"en": {
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"search_button": "Search",
"hero_title": "How can we help?",
"popular": "Popular articles",
"featured": "Featured articles",
"recent": "Recently updated",
"collections": "Browse by topic",
"general": "General",
"articles_one": "1 article",
"articles_other": "{n} articles",
"results_for": "Results for “{q}”",
"results_one": "1 result",
"results_other": "{n} results",
"no_results": "Nothing matches “{q}” yet.",
"no_results_hint": "Try different words, or ask our team.",
"search_hint": "Type what you are looking for.",
"home": "Help center",
"on_this_page": "On this page",
"updated": "Updated {date}",
"written_by": "Written by {name}",
"helpful": "Was this helpful?",
"yes": "Yes",
"no": "No",
"thanks": "Thanks for letting us know.",
"related": "Related articles",
"more_in": "More in {name}",
"contact_title": "Still need help?",
"contact_text": "Our team is happy to help.",
"contact_chat": "Chat with us",
"contact_email": "Email us",
"contact_link": "Contact us",
"faq_title": "Frequently asked questions",
"menu": "Menu",
"close": "Close",
"skip": "Skip to content",
"not_found_title": "This page isn’t here",
"not_found_text": "It may have moved. Try searching for it.",
"empty_home": "Articles will appear here soon.",
"empty_collection": "No articles here yet.",
"dismiss": "Dismiss",
"video": "Video",
"breadcrumb": "Breadcrumb",
"view_all": "View all"
},
"by_language": {
"en": {
"search_placeholder": "Search for articles…",
"search_button": "Search",
"hero_title": "How can we help?",
"popular": "Popular articles",
"featured": "Featured articles",
"recent": "Recently updated",
"collections": "Browse by topic",
"general": "General",
"articles_one": "1 article",
"articles_other": "{n} articles",
"results_for": "Results for “{q}”",
"results_one": "1 result",
"results_other": "{n} results",
"no_results": "Nothing matches “{q}” yet.",
"no_results_hint": "Try different words, or ask our team.",
"search_hint": "Type what you are looking for.",
"home": "Help center",
"on_this_page": "On this page",
"updated": "Updated {date}",
"written_by": "Written by {name}",
"helpful": "Was this helpful?",
"yes": "Yes",
"no": "No",
"thanks": "Thanks for letting us know.",
"related": "Related articles",
"more_in": "More in {name}",
"contact_title": "Still need help?",
"contact_text": "Our team is happy to help.",
"contact_chat": "Chat with us",
"contact_email": "Email us",
"contact_link": "Contact us",
"faq_title": "Frequently asked questions",
"menu": "Menu",
"close": "Close",
"skip": "Skip to content",
"not_found_title": "This page isn’t here",
"not_found_text": "It may have moved. Try searching for it.",
"empty_home": "Articles will appear here soon.",
"empty_collection": "No articles here yet.",
"dismiss": "Dismiss",
"video": "Video",
"breadcrumb": "Breadcrumb",
"view_all": "View all"
},
"pt": {
"search_placeholder": "Pesquisar artigos…",
"search_button": "Pesquisar",
"hero_title": "Como podemos ajudar?",
"popular": "Artigos populares",
"featured": "Artigos em destaque",
"recent": "Atualizados recentemente",
"collections": "Explorar por tema",
"general": "Geral",
"articles_one": "1 artigo",
"articles_other": "{n} artigos",
"results_for": "Resultados para “{q}”",
"results_one": "1 resultado",
"results_other": "{n} resultados",
"no_results": "Ainda não há nada sobre “{q}”.",
"no_results_hint": "Experimente outras palavras ou pergunte à nossa equipa.",
"search_hint": "Escreva o que procura.",
"home": "Centro de ajuda",
"on_this_page": "Nesta página",
"updated": "Atualizado a {date}",
"written_by": "Escrito por {name}",
"helpful": "Isto foi útil?",
"yes": "Sim",
"no": "Não",
"thanks": "Obrigado pelo seu feedback.",
"related": "Artigos relacionados",
"more_in": "Mais em {name}",
"contact_title": "Ainda precisa de ajuda?",
"contact_text": "A nossa equipa tem todo o gosto em ajudar.",
"contact_chat": "Converse connosco",
"contact_email": "Envie-nos um e-mail",
"contact_link": "Contacte-nos",
"faq_title": "Perguntas frequentes",
"menu": "Menu",
"close": "Fechar",
"skip": "Saltar para o conteúdo",
"not_found_title": "Esta página não existe",
"not_found_text": "Pode ter sido movida. Experimente pesquisar.",
"empty_home": "Em breve haverá artigos aqui.",
"empty_collection": "Ainda não há artigos aqui.",
"dismiss": "Ocultar",
"video": "Vídeo",
"breadcrumb": "Navegação estrutural",
"view_all": "Ver tudo"
},
"es": {
"search_placeholder": "Buscar artículos…",
"search_button": "Buscar",
"hero_title": "¿Cómo podemos ayudarte?",
"popular": "Artículos populares",
"featured": "Artículos destacados",
"recent": "Actualizados recientemente",
"collections": "Explorar por tema",
"general": "General",
"articles_one": "1 artículo",
"articles_other": "{n} artículos",
"results_for": "Resultados para «{q}»",
"results_one": "1 resultado",
"results_other": "{n} resultados",
"no_results": "Aún no hay nada sobre «{q}».",
"no_results_hint": "Prueba con otras palabras o pregunta a nuestro equipo.",
"search_hint": "Escribe lo que buscas.",
"home": "Centro de ayuda",
"on_this_page": "En esta página",
"updated": "Actualizado el {date}",
"written_by": "Escrito por {name}",
"helpful": "¿Te ha resultado útil?",
"yes": "Sí",
"no": "No",
"thanks": "Gracias por tu opinión.",
"related": "Artículos relacionados",
"more_in": "Más en {name}",
"contact_title": "¿Necesitas más ayuda?",
"contact_text": "Nuestro equipo está encantado de ayudarte.",
"contact_chat": "Chatea con nosotros",
"contact_email": "Escríbenos",
"contact_link": "Contáctanos",
"faq_title": "Preguntas frecuentes",
"menu": "Menú",
"close": "Cerrar",
"skip": "Saltar al contenido",
"not_found_title": "Esta página no está aquí",
"not_found_text": "Puede que se haya movido. Prueba a buscarla.",
"empty_home": "Pronto habrá artículos aquí.",
"empty_collection": "Aún no hay artículos aquí.",
"dismiss": "Ocultar",
"video": "Vídeo",
"breadcrumb": "Ruta de navegación",
"view_all": "Ver todo"
},
"fr": {
"search_placeholder": "Rechercher un article…",
"search_button": "Rechercher",
"hero_title": "Comment pouvons-nous vous aider ?",
"popular": "Articles populaires",
"featured": "Articles à la une",
"recent": "Mis à jour récemment",
"collections": "Parcourir par thème",
"general": "Général",
"articles_one": "1 article",
"articles_other": "{n} articles",
"results_for": "Résultats pour « {q} »",
"results_one": "1 résultat",
"results_other": "{n} résultats",
"no_results": "Aucun résultat pour « {q} » pour l’instant.",
"no_results_hint": "Essayez d’autres mots, ou demandez à notre équipe.",
"search_hint": "Tapez ce que vous cherchez.",
"home": "Centre d’aide",
"on_this_page": "Sur cette page",
"updated": "Mis à jour le {date}",
"written_by": "Rédigé par {name}",
"helpful": "Cet article vous a-t-il aidé ?",
"yes": "Oui",
"no": "Non",
"thanks": "Merci pour votre retour.",
"related": "Articles similaires",
"more_in": "Plus dans {name}",
"contact_title": "Besoin d’aide ?",
"contact_text": "Notre équipe est là pour vous aider.",
"contact_chat": "Discuter avec nous",
"contact_email": "Nous écrire",
"contact_link": "Nous contacter",
"faq_title": "Questions fréquentes",
"menu": "Menu",
"close": "Fermer",
"skip": "Aller au contenu",
"not_found_title": "Cette page n’existe pas",
"not_found_text": "Elle a peut-être été déplacée. Essayez de la rechercher.",
"empty_home": "Les articles apparaîtront bientôt ici.",
"empty_collection": "Aucun article ici pour l’instant.",
"dismiss": "Masquer",
"video": "Vidéo",
"breadcrumb": "Fil d’Ariane",
"view_all": "Tout voir"
},
"de": {
"search_placeholder": "Artikel durchsuchen…",
"search_button": "Suchen",
"hero_title": "Wie können wir helfen?",
"popular": "Beliebte Artikel",
"featured": "Ausgewählte Artikel",
"recent": "Kürzlich aktualisiert",
"collections": "Nach Thema stöbern",
"general": "Allgemein",
"articles_one": "1 Artikel",
"articles_other": "{n} Artikel",
"results_for": "Ergebnisse für „{q}“",
"results_one": "1 Ergebnis",
"results_other": "{n} Ergebnisse",
"no_results": "Zu „{q}“ gibt es noch nichts.",
"no_results_hint": "Versuchen Sie andere Wörter oder fragen Sie unser Team.",
"search_hint": "Geben Sie ein, wonach Sie suchen.",
"home": "Hilfe-Center",
"on_this_page": "Auf dieser Seite",
"updated": "Aktualisiert am {date}",
"written_by": "Verfasst von {name}",
"helpful": "War das hilfreich?",
"yes": "Ja",
"no": "Nein",
"thanks": "Danke für Ihre Rückmeldung.",
"related": "Ähnliche Artikel",
"more_in": "Mehr in {name}",
"contact_title": "Brauchen Sie noch Hilfe?",
"contact_text": "Unser Team hilft Ihnen gern.",
"contact_chat": "Mit uns chatten",
"contact_email": "Schreiben Sie uns",
"contact_link": "Kontakt",
"faq_title": "Häufig gestellte Fragen",
"menu": "Menü",
"close": "Schließen",
"skip": "Zum Inhalt springen",
"not_found_title": "Diese Seite gibt es nicht",
"not_found_text": "Vielleicht wurde sie verschoben. Suchen Sie danach.",
"empty_home": "Hier erscheinen bald Artikel.",
"empty_collection": "Hier gibt es noch keine Artikel.",
"dismiss": "Ausblenden",
"video": "Video",
"breadcrumb": "Navigationspfad",
"view_all": "Alle ansehen"
},
"it": {
"search_placeholder": "Cerca negli articoli…",
"search_button": "Cerca",
"hero_title": "Come possiamo aiutarti?",
"popular": "Articoli più letti",
"featured": "Articoli in evidenza",
"recent": "Aggiornati di recente",
"collections": "Sfoglia per argomento",
"general": "Generale",
"articles_one": "1 articolo",
"articles_other": "{n} articoli",
"results_for": "Risultati per “{q}”",
"results_one": "1 risultato",
"results_other": "{n} risultati",
"no_results": "Ancora nulla per “{q}”.",
"no_results_hint": "Prova con altre parole o chiedi al nostro team.",
"search_hint": "Scrivi cosa stai cercando.",
"home": "Centro assistenza",
"on_this_page": "In questa pagina",
"updated": "Aggiornato il {date}",
"written_by": "Scritto da {name}",
"helpful": "Ti è stato utile?",
"yes": "Sì",
"no": "No",
"thanks": "Grazie per il tuo feedback.",
"related": "Articoli correlati",
"more_in": "Altro in {name}",
"contact_title": "Ti serve ancora aiuto?",
"contact_text": "Il nostro team è felice di aiutarti.",
"contact_chat": "Chatta con noi",
"contact_email": "Scrivici",
"contact_link": "Contattaci",
"faq_title": "Domande frequenti",
"menu": "Menu",
"close": "Chiudi",
"skip": "Vai al contenuto",
"not_found_title": "Questa pagina non c’è",
"not_found_text": "Potrebbe essere stata spostata. Prova a cercarla.",
"empty_home": "Presto qui ci saranno degli articoli.",
"empty_collection": "Ancora nessun articolo qui.",
"dismiss": "Nascondi",
"video": "Video",
"breadcrumb": "Percorso di navigazione",
"view_all": "Vedi tutti"
},
"nl": {
"search_placeholder": "Zoek in artikelen…",
"search_button": "Zoeken",
"hero_title": "Waarmee kunnen we helpen?",
"popular": "Populaire artikelen",
"featured": "Uitgelichte artikelen",
"recent": "Recent bijgewerkt",
"collections": "Bladeren per onderwerp",
"general": "Algemeen",
"articles_one": "1 artikel",
"articles_other": "{n} artikelen",
"results_for": "Resultaten voor ‘{q}’",
"results_one": "1 resultaat",
"results_other": "{n} resultaten",
"no_results": "Er is nog niets over ‘{q}’.",
"no_results_hint": "Probeer andere woorden of vraag het ons team.",
"search_hint": "Typ waar je naar zoekt.",
"home": "Helpcentrum",
"on_this_page": "Op deze pagina",
"updated": "Bijgewerkt op {date}",
"written_by": "Geschreven door {name}",
"helpful": "Was dit nuttig?",
"yes": "Ja",
"no": "Nee",
"thanks": "Bedankt voor je feedback.",
"related": "Gerelateerde artikelen",
"more_in": "Meer in {name}",
"contact_title": "Nog hulp nodig?",
"contact_text": "Ons team helpt je graag.",
"contact_chat": "Chat met ons",
"contact_email": "Mail ons",
"contact_link": "Neem contact op",
"faq_title": "Veelgestelde vragen",
"menu": "Menu",
"close": "Sluiten",
"skip": "Naar de inhoud",
"not_found_title": "Deze pagina is er niet",
"not_found_text": "Misschien is ze verplaatst. Probeer te zoeken.",
"empty_home": "Hier verschijnen binnenkort artikelen.",
"empty_collection": "Hier staan nog geen artikelen.",
"dismiss": "Verbergen",
"video": "Video",
"breadcrumb": "Kruimelpad",
"view_all": "Alles bekijken"
},
"sv": {
"search_placeholder": "Sök bland artiklar…",
"search_button": "Sök",
"hero_title": "Hur kan vi hjälpa till?",
"popular": "Populära artiklar",
"featured": "Utvalda artiklar",
"recent": "Nyligen uppdaterade",
"collections": "Bläddra efter ämne",
"general": "Allmänt",
"articles_one": "1 artikel",
"articles_other": "{n} artiklar",
"results_for": "Resultat för ”{q}”",
"results_one": "1 resultat",
"results_other": "{n} resultat",
"no_results": "Inget om ”{q}” än.",
"no_results_hint": "Prova andra ord eller fråga vårt team.",
"search_hint": "Skriv vad du letar efter.",
"home": "Hjälpcenter",
"on_this_page": "På den här sidan",
"updated": "Uppdaterad {date}",
"written_by": "Skriven av {name}",
"helpful": "Var det här till hjälp?",
"yes": "Ja",
"no": "Nej",
"thanks": "Tack för att du berättade.",
"related": "Relaterade artiklar",
"more_in": "Mer i {name}",
"contact_title": "Behöver du mer hjälp?",
"contact_text": "Vårt team hjälper dig gärna.",
"contact_chat": "Chatta med oss",
"contact_email": "Mejla oss",
"contact_link": "Kontakta oss",
"faq_title": "Vanliga frågor",
"menu": "Meny",
"close": "Stäng",
"skip": "Hoppa till innehållet",
"not_found_title": "Den här sidan finns inte",
"not_found_text": "Den kan ha flyttats. Prova att söka.",
"empty_home": "Snart kommer artiklar här.",
"empty_collection": "Inga artiklar här än.",
"dismiss": "Dölj",
"video": "Video",
"breadcrumb": "Brödsmulor",
"view_all": "Visa alla"
},
"no": {
"search_placeholder": "Søk i artikler…",
"search_button": "Søk",
"hero_title": "Hvordan kan vi hjelpe?",
"popular": "Populære artikler",
"featured": "Utvalgte artikler",
"recent": "Nylig oppdatert",
"collections": "Bla etter tema",
"general": "Generelt",
"articles_one": "1 artikkel",
"articles_other": "{n} artikler",
"results_for": "Resultater for «{q}»",
"results_one": "1 resultat",
"results_other": "{n} resultater",
"no_results": "Ingenting om «{q}» ennå.",
"no_results_hint": "Prøv andre ord, eller spør teamet vårt.",
"search_hint": "Skriv hva du leter etter.",
"home": "Hjelpesenter",
"on_this_page": "På denne siden",
"updated": "Oppdatert {date}",
"written_by": "Skrevet av {name}",
"helpful": "Var dette nyttig?",
"yes": "Ja",
"no": "Nei",
"thanks": "Takk for tilbakemeldingen.",
"related": "Relaterte artikler",
"more_in": "Mer i {name}",
"contact_title": "Trenger du mer hjelp?",
"contact_text": "Teamet vårt hjelper deg gjerne.",
"contact_chat": "Chat med oss",
"contact_email": "Send oss en e-post",
"contact_link": "Kontakt oss",
"faq_title": "Vanlige spørsmål",
"menu": "Meny",
"close": "Lukk",
"skip": "Hopp til innholdet",
"not_found_title": "Denne siden finnes ikke",
"not_found_text": "Den kan ha blitt flyttet. Prøv å søke.",
"empty_home": "Snart kommer det artikler her.",
"empty_collection": "Ingen artikler her ennå.",
"dismiss": "Skjul",
"video": "Video",
"breadcrumb": "Brødsmulesti",
"view_all": "Se alle"
},
"da": {
"search_placeholder": "Søg i artikler…",
"search_button": "Søg",
"hero_title": "Hvordan kan vi hjælpe?",
"popular": "Populære artikler",
"featured": "Udvalgte artikler",
"recent": "Senest opdateret",
"collections": "Gennemse efter emne",
"general": "Generelt",
"articles_one": "1 artikel",
"articles_other": "{n} artikler",
"results_for": "Resultater for »{q}«",
"results_one": "1 resultat",
"results_other": "{n} resultater",
"no_results": "Intet om »{q}« endnu.",
"no_results_hint": "Prøv andre ord, eller spørg vores team.",
"search_hint": "Skriv, hvad du leder efter.",
"home": "Hjælpecenter",
"on_this_page": "På denne side",
"updated": "Opdateret {date}",
"written_by": "Skrevet af {name}",
"helpful": "Var det nyttigt?",
"yes": "Ja",
"no": "Nej",
"thanks": "Tak for din feedback.",
"related": "Relaterede artikler",
"more_in": "Mere i {name}",
"contact_title": "Brug for mere hjælp?",
"contact_text": "Vores team hjælper gerne.",
"contact_chat": "Chat med os",
"contact_email": "Skriv til os",
"contact_link": "Kontakt os",
"faq_title": "Ofte stillede spørgsmål",
"menu": "Menu",
"close": "Luk",
"skip": "Spring til indhold",
"not_found_title": "Siden findes ikke",
"not_found_text": "Den er måske flyttet. Prøv at søge.",
"empty_home": "Snart kommer der artikler her.",
"empty_collection": "Ingen artikler her endnu.",
"dismiss": "Skjul",
"video": "Video",
"breadcrumb": "Brødkrummesti",
"view_all": "Se alle"
},
"uk": {
"search_placeholder": "Пошук у статтях…",
"search_button": "Знайти",
"hero_title": "Чим ми можемо допомогти?",
"popular": "Популярні статті",
"featured": "Вибрані статті",
"recent": "Нещодавно оновлені",
"collections": "Теми",
"general": "Загальне",
"articles_one": "1 стаття",
"articles_other": "Статей: {n}",
"results_for": "Результати за запитом «{q}»",
"results_one": "1 результат",
"results_other": "Результатів: {n}",
"no_results": "За запитом «{q}» поки нічого немає.",
"no_results_hint": "Спробуйте інші слова або запитайте нашу команду.",
"search_hint": "Введіть, що ви шукаєте.",
"home": "Центр допомоги",
"on_this_page": "На цій сторінці",
"updated": "Оновлено {date}",
"written_by": "Автор: {name}",
"helpful": "Це було корисно?",
"yes": "Так",
"no": "Ні",
"thanks": "Дякуємо за відгук.",
"related": "Схожі статті",
"more_in": "Ще в розділі «{name}»",
"contact_title": "Потрібна допомога?",
"contact_text": "Наша команда радо допоможе.",
"contact_chat": "Написати в чат",
"contact_email": "Написати нам",
"contact_link": "Зв’язатися з нами",
"faq_title": "Часті запитання",
"menu": "Меню",
"close": "Закрити",
"skip": "Перейти до вмісту",
"not_found_title": "Такої сторінки немає",
"not_found_text": "Можливо, її перенесено. Спробуйте пошук.",
"empty_home": "Незабаром тут з’являться статті.",
"empty_collection": "Тут поки немає статей.",
"dismiss": "Сховати",
"video": "Відео",
"breadcrumb": "Навігаційний ланцюжок",
"view_all": "Переглянути всі"
},
"ru": {
"search_placeholder": "Поиск по статьям…",
"search_button": "Найти",
"hero_title": "Чем мы можем помочь?",
"popular": "Популярные статьи",
"featured": "Избранные статьи",
"recent": "Недавно обновлённые",
"collections": "Темы",
"general": "Общее",
"articles_one": "1 статья",
"articles_other": "Статей: {n}",
"results_for": "Результаты по запросу «{q}»",
"results_one": "1 результат",
"results_other": "Результатов: {n}",
"no_results": "По запросу «{q}» пока ничего нет.",
"no_results_hint": "Попробуйте другие слова или спросите нашу команду.",
"search_hint": "Введите, что вы ищете.",
"home": "Центр помощи",
"on_this_page": "На этой странице",
"updated": "Обновлено {date}",
"written_by": "Автор: {name}",
"helpful": "Это было полезно?",
"yes": "Да",
"no": "Нет",
"thanks": "Спасибо за отзыв.",
"related": "Похожие статьи",
"more_in": "Ещё в разделе «{name}»",
"contact_title": "Нужна помощь?",
"contact_text": "Наша команда с радостью поможет.",
"contact_chat": "Написать в чат",
"contact_email": "Написать нам",
"contact_link": "Связаться с нами",
"faq_title": "Частые вопросы",
"menu": "Меню",
"close": "Закрыть",
"skip": "Перейти к содержанию",
"not_found_title": "Такой страницы нет",
"not_found_text": "Возможно, она переехала. Попробуйте поиск.",
"empty_home": "Скоро здесь появятся статьи.",
"empty_collection": "Здесь пока нет статей.",
"dismiss": "Скрыть",
"video": "Видео",
"breadcrumb": "Навигационная цепочка",
"view_all": "Смотреть все"
},
"zh": {
"search_placeholder": "搜索文章…",
"search_button": "搜索",
"hero_title": "我们能为您做些什么?",
"popular": "热门文章",
"featured": "精选文章",
"recent": "最近更新",
"collections": "按主题浏览",
"general": "通用",
"articles_one": "1 篇文章",
"articles_other": "{n} 篇文章",
"results_for": "“{q}”的搜索结果",
"results_one": "1 个结果",
"results_other": "{n} 个结果",
"no_results": "暂时没有与“{q}”相关的内容。",
"no_results_hint": "试试其他关键词,或咨询我们的团队。",
"search_hint": "输入您要查找的内容。",
"home": "帮助中心",
"on_this_page": "本页内容",
"updated": "更新于 {date}",
"written_by": "作者:{name}",
"helpful": "这篇文章有帮助吗?",
"yes": "有",
"no": "没有",
"thanks": "感谢您的反馈。",
"related": "相关文章",
"more_in": "{name} 中的更多内容",
"contact_title": "还需要帮助?",
"contact_text": "我们的团队乐意为您提供帮助。",
"contact_chat": "与我们聊天",
"contact_email": "给我们发邮件",
"contact_link": "联系我们",
"faq_title": "常见问题",
"menu": "菜单",
"close": "关闭",
"skip": "跳到主要内容",
"not_found_title": "找不到此页面",
"not_found_text": "它可能已被移动,请尝试搜索。",
"empty_home": "文章即将上线。",
"empty_collection": "这里还没有文章。",
"dismiss": "隐藏",
"video": "视频",
"breadcrumb": "面包屑导航",
"view_all": "查看全部"
}
}
},
"templates": [
{
"id": "classic",
"name": "Classic",
"description": "Your color across the top, a big search, collection cards and the most read articles.",
"colors": {
"accent": "#0e1116",
"background": "#ffffff",
"surface": "#f6f7f9",
"text": "#0e1116",
"header_bg": "#0e1116"
},
"fonts": {
"heading": "Inter",
"body": "Inter"
}
},
{
"id": "minimal",
"name": "Minimal",
"description": "White space, one quiet search and your collections as a clean list.",
"colors": {
"accent": "#111111",
"background": "#ffffff",
"surface": "#f5f5f4",
"text": "#141414",
"header_bg": "#ffffff"
},
"fonts": {
"heading": "Inter",
"body": "Inter"
}
}
],
"articles": {
"markdown": "help_center_save_article takes Markdown with tables and fenced code. A GitHub alert (> [!NOTE], [!TIP], [!IMPORTANT], [!WARNING], [!CAUTION]) becomes a callout. A YouTube, Vimeo, Loom or Wistia link alone on a line becomes a video. Raw HTML from the list below also works.",
"html": "p, h1-h4, strong, em, u, s, mark, sub, sup, kbd, small, ul, ol, li, <ol data-steps> (numbered steps), <a href> (https, mailto, tel) with optional data-button=\"primary|secondary\", <img src> (https or an uploaded image; style=\"width:NN%\" allowed), blockquote, <pre><code class=\"language-x\">, hr, table/thead/tbody/tr/th/td, figure/figcaption, <details><summary> (a toggle), <div data-callout=\"info|tip|note|success|warning|danger\">, <div data-embed=\"youtube|vimeo|loom|wistia\" data-…",
"custom_html_sections": "The html section type accepts layout elements (section, div, span, header, nav, aside, ...) with class and id, plus the article vocabulary; scripts, styles, frames, forms and event handlers are removed."
},
"labels_note": "Leave section titles empty to use the standard words in the help center’s language (labels.en shows the English ones). Set labels to change those words everywhere."
}Use it when
Once, before changing the design or writing articles with rich blocks.
What it does
The whole design language, as data: every theme group and field (type, options, limits, default), every section type with its fields, the page rules, the templates, fonts, collection icons and languages, the CSS classes and variables your own CSS can use and how it is confined, and the blocks an article can contain. Read it once before designing.
What comes back
Every theme group and field, every section type with its fields, the page rules, templates, fonts, collection icons and languages, the CSS classes and variables and how CSS is confined, and the Markdown and HTML an article can hold. Every reply also carries cost_usd and balance_usd.
The call
Over MCP, call help_center_design_guide on https://api.conecto.chat/mcp/helpcenter. Over REST:
curl -X POST https://api.conecto.chat/v1/tools/help_center_design_guide \
-H "Authorization: Bearer $CONECTO_KEY" \
-H "Content-Type: application/json" \
-d '{}'More Help center tools
All 20 tools- Help center overview
help_center_overviewWhere the help center lives and what is in it: its address, whether it is public, unpublished changes, collections and recent articles.Free* - Get the design
help_center_get_designThe full design document, the draft or the published one, with the draft revision.Free* - Update the design
help_center_update_designChanges the draft design: theme, whole pages, CSS, words or language; visitors see nothing until it is published.$0.001 a call - Edit page sections
help_center_edit_sectionsAdds, changes, moves, copies or removes sections on one page of the draft.$0.001 a call - Apply a template
help_center_apply_templateStarts the draft design over from a built-in template; the brand, language, words and CSS carry over.$0.001 a call - Preview the draft
help_center_previewA private link to any page of the draft, and the page's HTML if you ask for it.Free* - Publish the design
help_center_publishMakes the draft design what visitors see; the previous design is kept as a version.$0.01 a call - Make the help center public
help_center_set_publicOpens the published help center to everyone, or closes it again.$5.00 a month while public
Give this to your agent.
Set up Conecto from https://conecto.chat/SKILL.md