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Help center

Help center overview

help_center_overview · Reads only · Markdown

Where the help center lives and what is in it: its address, whether it is public, unpublished changes, collections and recent articles.

Free*

*Free up to 1,000,000 reads a month for the whole account, then $0.50 per 10,000 reads.

An example

What's in our help center at the moment, and can customers see it yet?

Your agent callshelp_center_overviewFree*

The example business is Halverson Cycle & Repair, a bike shop with a repair workshop in Portland, Oregon. The reply is the one the tool really gives.

With these arguments
{}
What comes back
{
  "url": "https://conecto.chat/help/halverson-cycle-repair/",
  "public": false,
  "slug": "halverson-cycle-repair",
  "preview_url": "https://conecto.chat/help/halverson-cycle-repair/?preview=eyJ3IjoxfQ:1xHLr9:t9SGxoL56kn0HOKb7xYys9VKYy1yJkqWzo6EZQY4L8g",
  "rev": 0,
  "draft_by": "",
  "dirty": false,
  "published_at": null,
  "badge": true,
  "counts": {
    "articles": 3,
    "published": 3,
    "collections": 1
  },
  "widget": null,
  "plan": "free",
  "language": "en",
  "template": "classic",
  "editor_url": "http://localhost:5173/dashboard/help-center?tab=design",
  "pages": {
    "home": [
      {
        "id": "s_b0d00bc9",
        "type": "hero"
      },
      {
        "id": "s_34c3da96",
        "type": "collections"
      }
    ],
    "collection": [
      {
        "id": "s_24128a33",
        "type": "collection_articles"
      }
    ],
    "article": [
      {
        "id": "s_4a7a1990",
        "type": "article_body"
      },
      {
        "id": "s_489da046",
        "type": "cta"
      }
    ],
    "search": [
      {
        "id": "s_9170035b",
        "type": "search_results"
      }
    ]
  },
  "collections": [
    {
      "id": 4101,
      "name": "Service and shipping",
      "slug": "service-and-shipping",
      "description": "Repair times, shipping and returns.",
      "icon": "local_shipping",
      "order": 0,
      "articles": 3
    }
  ],
  "recent_articles": [
    {
      "id": 4101,
      "title": "Repair times",
      "slug": "repair-times",
      "description": "",
      "category": 1,
      "collection": "Service and shipping",
      "published": true,
      "featured": false,
      "cover": "",
      "seo_title": "",
      "seo_description": "",
      "options": {},
      "source": "agent",
      "views": 0,
      "helpful_up": 0,
      "helpful_down": 0,
      "reviewed_at": null,
      "created_at": "2026-10-14T08:00:00Z",
      "updated_at": "2026-10-14T08:00:00Z",
      "url": "/help/halverson-cycle-repair/repair-times/",
      "excerpt": "A tune-up takes 2 to 3 working days."
    },
    {
      "id": 4102,
      "title": "Returns",
      "slug": "returns",
      "description": "",
      "category": 1,
      "collection": "Service and shipping",
      "published": true,
      "featured": false,
      "cover": "",
      "seo_title": "",
      "seo_description": "",
      "options": {},
      "source": "agent",
      "views": 0,
      "helpful_up": 0,
      "helpful_down": 0,
      "reviewed_at": null,
      "created_at": "2026-10-14T08:00:00Z",
      "updated_at": "2026-10-14T08:00:00Z",
      "url": "/help/halverson-cycle-repair/returns/",
      "excerpt": "You can return an unridden bike within 30 days."
    }
  ]
}

Use it when

First, before any other help center work.

What it does

Where the help center lives and what is in it: its address, whether it is public, the plan (free shows a "Powered by Conecto" badge), whether the draft has unpublished changes, every collection with its article count, the most recently changed articles, and each page’s sections. Start here.

What comes back

The address and whether it is public, the plan, the draft revision and whether it has unpublished changes, language and template, the editor link, each page's sections, every collection with its article count, and the most recently changed articles. Every reply also carries cost_usd and balance_usd.

The call

Over MCP, call help_center_overview on https://api.conecto.chat/mcp/helpcenter. Over REST:

Terminal
curl -X POST https://api.conecto.chat/v1/tools/help_center_overview \
  -H "Authorization: Bearer $CONECTO_KEY" \
  -H "Content-Type: application/json" \
  -d '{}'

More Help center tools

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