Erase a person's data
Erases one person across every area and says what it kept and why, like invoices the law keeps.
Free
This tool costs nothing to call.
An example
Hannah Price asked us to delete her data. Do it, and tell me what we have to keep.
Your agent callsaccount_erase_personFree
The example business is Halverson Cycle & Repair, a bike shop with a repair workshop in Portland, Oregon. The reply is the one the tool really gives.
{
"email": "hannah.price@example.com"
}Use it when
A person asks to be forgotten and you know it is them; first check with account_find_person.
- For removing someone from one newsletter only, use
newsletters_remove_subscriber. - For deleting one job application, use
hiring_delete_applicant. - For removing an employee, use
hr_delete_person.
What it does
Erases one person across every area when they ask (GDPR Art. 17), once you know it is them (they wrote from that address, or confirmed it). Their CRM contact, chat visitor, past meetings and calls are anonymised, so deals stay without them, and a meeting they were only a guest at drops them; their chats, CRM history, form and routing form answers, job applications with the CV, newsletter subscriptions and events are deleted, and the call log's contents that name them are cleared. Kept, each with its reason in the result: accounting records, employment records, signed documents, the audit log, the account's own settings, upcoming meetings, and emails and tickets (outreach emails and replies too) unless correspondence is true. Their address goes on the suppression lists, so it is never mailed again: outreach campaigns stop for them at once. Can't be undone; the owner is emailed. Free.
What comes back
erased: each kind with how many records and how (deleted, anonymised, contents cleared); kept: each kind with how many records and why; never_contacted_again: the address or number now suppressed. Every reply also carries cost_usd and balance_usd.
Inputs
| Name | Type | What it is |
|---|---|---|
email | string | The person's email address. Up to 254 characters. |
phone | string | Their phone number in international format, like +1 503 555 0145. Up to 40 characters. |
correspondence | boolean | Also delete their emails and tickets, when no law requires keeping them. Default: false. |
The call
Over MCP, call account_erase_person on https://api.conecto.chat/mcp/account. Over REST:
curl -X POST https://api.conecto.chat/v1/tools/account_erase_person \
-H "Authorization: Bearer $CONECTO_KEY" \
-H "Content-Type: application/json" \
-d '{"email":"hannah.price@example.com"}'When it refuses
A refused call costs nothing and says what to do next.
| Code | When | What to do |
|---|---|---|
invalid_input400 | Neither an email nor a phone number was given, or one is malformed. | Send email, or phone like +1 503 555 0145. |
More Account tools
All 28 tools- Check balance
account_balanceThe balance, this key's daily budget, auto-reload, and how much of the month's free reads and downloads is used.Free - Refund a top-up
account_refund_topupRefunds a top-up from the last 24 hours that none of has been used: the credit, with its tax, goes back to the card, and the service fee is kept.Free - Get a sign-in link for the owner
account_owner_linkA one-time link that signs the business owner into their Conecto page, without a password.Free - Read the limits
account_get_limitsThe limits Conecto raises on request, each with its standard and current value, and the business's requests with their answers.Free - Ask for a higher limit
account_request_limitAsk Conecto to raise a limit: which one, the number the business needs, and why.Free - Read recent events
account_eventsWhat happened lately, oldest first: applications, bookings, form responses, signatures, replies, emails, website goals and the agents' own events.Free* - Send an event of your own
account_emit_eventSends an event the agent names, custom.<name>, to the channels subscribed to it and to account_events.$0.005 per channel it goes to - Search everything
account_searchOne search across the business's files, table rows, help articles, CRM, emails, tickets, invoices, books, stock and tasks.Free*
Give this to your agent.
Set up Conecto from https://conecto.chat/SKILL.md