Conecto brings website chat, customer conversations, and optional AI assistance into one workspace. Start with a working chat widget, then add the channels and automation your team needs.
1. Open Workspace → Chat widgets and choose Add widget. Review its Design and Settings before installing it.
2. Open Install for that widget and copy its installation snippet. Add it to your website as instructed by your site builder, then publish your site.
3. Visit your website in a private browser window. Send a test message through the widget and check that it appears in Inbox → All conversations.
4. Invite colleagues from Workspace → Team if they will answer messages.
5. If you want AI replies, open AI agents. Add content, set guidance, ask a test question, and turn on Answer chats with AI only when the replies look right.
If the chat does not appear, check that the snippet belongs to the right widget and that the latest version of your website is live.