---
area: "crm"
title: "CRM"
tools: 41
mcp_server: "https://api.conecto.chat/mcp/crm"
auth: "Authorization: Bearer <conecto_sk_ key>"
docs_url: "https://conecto.chat/tools/crm"
---

# CRM

The business's customer records: contacts, companies and deals in pipelines. Notes, tasks, tags, custom fields, saved segments and full timelines come with them, with one search over all of it, duplicate merging, pipeline reports and CSV export. One read shows everything open with a customer across Conecto.

Replaces: HubSpot CRM, Pipedrive, Attio.

## MCP server

`https://api.conecto.chat/mcp/crm` connects the CRM tools only, plus the account tools that come with every MCP server. It speaks MCP over Streamable HTTP; send the key as `Authorization: Bearer <conecto_sk_ key>`. Every tool here is also a REST call: `POST https://api.conecto.chat/v1/tools/<name>` with the arguments as a JSON object.

## ChatGPT and Claude

Add `https://api.conecto.chat/v1/mcp` as a connector in ChatGPT or Claude, one for every area, and tick CRM when you sign in. It signs in with OAuth: someone on the account signs in on conecto.chat, ticks the areas it may use and allows it, and it runs on a key of its own that the owner can revoke.

## OpenAPI

For a custom GPT's Actions: `https://api.conecto.chat/v1/openapi/crm.json` (OpenAPI 3.0, the key as a Bearer token). For Power Automate, Logic Apps and Copilot Studio connectors: `https://api.conecto.chat/v1/openapi/crm.swagger.json` (OpenAPI 2.0, the key in the X-Api-Key header). Both list this area's tools and the account tools.

Prices: Reading, searching and exporting free · each record change $0.01 · saving many records $0.01 per record · tagging $0.001 per record · fields, segments, pipelines and archiving $0.001. A call that fails costs nothing.

## Tools

| Tool | What it does | Price |
|---|---|---|
| [crm_search](https://conecto.chat/tools/crm/crm_search.md) | Finds contacts, companies and deals from whatever you have: a name, an email, a phone number in any format, a domain or a deal title. | Free up to 1,000,000 reads a month. |
| [crm_find_contacts](https://conecto.chat/tools/crm/crm_find_contacts.md) | Finds contacts by name, email, company or phone, by filters on any field or tag, or by a saved segment, one page at a time. | Free up to 1,000,000 reads a month. |
| [crm_get_contact](https://conecto.chat/tools/crm/crm_get_contact.md) | One contact, by id or email, with its tags, custom fields, recent activity, open tasks and deals. | Free up to 1,000,000 reads a month. |
| [crm_get_customer](https://conecto.chat/tools/crm/crm_get_customer.md) | Everything open with one customer in one read: deals, tickets, invoices, quotes, signatures, meetings and their last messages. | Free up to 1,000,000 reads a month. |
| [crm_save_contact](https://conecto.chat/tools/crm/crm_save_contact.md) | Creates a contact, or updates the one with the same email; only the fields you send change. | $0.01 a call. |
| [crm_save_contacts](https://conecto.chat/tools/crm/crm_save_contacts.md) | Creates or updates up to 100 contacts in one call, each like crm_save_contact; you pay only for the ones saved. | $0.01 per record saved. |
| [crm_update_contact](https://conecto.chat/tools/crm/crm_update_contact.md) | Changes fields on a contact by its id, its email included; only the fields you send change. | $0.01 a call. |
| [crm_archive_contact](https://conecto.chat/tools/crm/crm_archive_contact.md) | Hides a contact from searches and lists; its history is kept. | $0.001 a call. |
| [crm_restore_contact](https://conecto.chat/tools/crm/crm_restore_contact.md) | Brings an archived contact back into searches and lists. | $0.001 a call. |
| [crm_timeline](https://conecto.chat/tools/crm/crm_timeline.md) | What happened with a contact, a company, a deal or the whole CRM, newest first: notes, tasks, emails, chats, calls, tickets and stage moves. | Free up to 1,000,000 reads a month. |
| [crm_add_note](https://conecto.chat/tools/crm/crm_add_note.md) | Adds a note to a contact, a company or a deal: what was said, decided or learned. | $0.01 a call. |
| [crm_create_task](https://conecto.chat/tools/crm/crm_create_task.md) | A follow-up on a contact, with an optional due time and priority. | $0.01 a call. |
| [crm_list_tasks](https://conecto.chat/tools/crm/crm_list_tasks.md) | Tasks by status (open by default), for one contact or due before a time, soonest first. | Free up to 1,000,000 reads a month. |
| [crm_complete_task](https://conecto.chat/tools/crm/crm_complete_task.md) | Marks a task done, or cancelled. | $0.01 a call. |
| [crm_save_company](https://conecto.chat/tools/crm/crm_save_company.md) | Creates a company, or updates the one with the same name or with the company_id you give, which can rename it; only the fields you send change. | $0.01 a call. |
| [crm_save_companies](https://conecto.chat/tools/crm/crm_save_companies.md) | Creates or updates up to 100 companies in one call, each like crm_save_company; you pay only for the ones saved. | $0.01 per record saved. |
| [crm_archive_company](https://conecto.chat/tools/crm/crm_archive_company.md) | Hides a company from lists, searches, duplicates and exports; its people, deals and notes stay. | $0.001 a call. |
| [crm_restore_company](https://conecto.chat/tools/crm/crm_restore_company.md) | Brings an archived company back into lists, searches, duplicates and exports. | $0.001 a call. |
| [crm_find_companies](https://conecto.chat/tools/crm/crm_find_companies.md) | Finds companies by name or domain, by filters on any field or tag, or by a saved segment, one page at a time. | Free up to 1,000,000 reads a month. |
| [crm_get_company](https://conecto.chat/tools/crm/crm_get_company.md) | One company, by id or exact name, with its people, deals (open ones first) and notes. | Free up to 1,000,000 reads a month. |
| [crm_save_deal](https://conecto.chat/tools/crm/crm_save_deal.md) | Creates a deal, or updates one by its deal_id: pipeline and stage, amount, close date, next step, company and contact. | $0.01 a call. |
| [crm_find_deals](https://conecto.chat/tools/crm/crm_find_deals.md) | Finds deals by pipeline, stage, status, company or contact, by filters on any field or tag, or by a saved segment. | Free up to 1,000,000 reads a month. |
| [crm_get_deal](https://conecto.chat/tools/crm/crm_get_deal.md) | One deal with its stage history (the days it spent in each stage), notes, contact and company. | Free up to 1,000,000 reads a month. |
| [crm_move_deal](https://conecto.chat/tools/crm/crm_move_deal.md) | Moves a deal to a stage, maybe in another pipeline; a won or lost stage closes it. | $0.01 a call. |
| [crm_list_pipelines](https://conecto.chat/tools/crm/crm_list_pipelines.md) | The deal pipelines in order, each with its stages and how many deals sit in each, with their value. | Free up to 1,000,000 reads a month. |
| [crm_save_pipeline](https://conecto.chat/tools/crm/crm_save_pipeline.md) | Creates a deal pipeline or changes one: its name, position and stages in order. | $0.001 a call. |
| [crm_delete_pipeline](https://conecto.chat/tools/crm/crm_delete_pipeline.md) | Deletes an empty pipeline; the last one stays. | $0.001 a call. |
| [crm_pipeline_report](https://conecto.chat/tools/crm/crm_pipeline_report.md) | How a pipeline is doing: open value by stage, deals won and lost, win rate, a forecast by month and stale deals. | Free up to 1,000,000 reads a month. |
| [crm_define_field](https://conecto.chat/tools/crm/crm_define_field.md) | Adds a field of the business's own to contacts, companies or deals, or changes its label, description or options. | $0.001 a call. |
| [crm_list_fields](https://conecto.chat/tools/crm/crm_list_fields.md) | The standard and custom fields of contacts, companies and deals, to read, filter and sort on. | Free up to 1,000,000 reads a month. |
| [crm_delete_field](https://conecto.chat/tools/crm/crm_delete_field.md) | Deletes a custom field and its value on every record, for good. | $0.001 a call. |
| [crm_tag_records](https://conecto.chat/tools/crm/crm_tag_records.md) | Adds and removes tags on up to 100 contacts, companies or deals at once. | $0.001 per record tagged. |
| [crm_list_tags](https://conecto.chat/tools/crm/crm_list_tags.md) | Every tag with how many contacts, companies and deals carry it. | Free up to 1,000,000 reads a month. |
| [crm_delete_tag](https://conecto.chat/tools/crm/crm_delete_tag.md) | Deletes a tag and takes it off every contact, company and deal. | $0.001 a call. |
| [crm_save_segment](https://conecto.chat/tools/crm/crm_save_segment.md) | Saves filters under a name, so the same list can be pulled again and stays up to date. | $0.001 a call. |
| [crm_list_segments](https://conecto.chat/tools/crm/crm_list_segments.md) | The saved segments, each with its filters and how many records match right now. | Free up to 1,000,000 reads a month. |
| [crm_delete_segment](https://conecto.chat/tools/crm/crm_delete_segment.md) | Deletes a saved segment; the records in it stay as they are. | $0.001 a call. |
| [crm_export](https://conecto.chat/tools/crm/crm_export.md) | Contacts, companies or deals as CSV text, with the same filters, tag and segment as the find tools. | Free up to 1,000,000 reads a month. |
| [crm_find_duplicates](https://conecto.chat/tools/crm/crm_find_duplicates.md) | Contacts or companies that are probably the same record twice, grouped, with the reason. | Free up to 1,000,000 reads a month. |
| [crm_merge_contacts](https://conecto.chat/tools/crm/crm_merge_contacts.md) | Merges duplicate contacts into the one you keep; their notes, emails, chats, calls and deals move with them. | $0.01 a call. |
| [crm_merge_companies](https://conecto.chat/tools/crm/crm_merge_companies.md) | Merges duplicate companies into the one you keep; their people, deals and notes move with them. | $0.01 a call. |

## Example jobs

- Save everyone who leaves a card at the test kitchen, tagged with the equipment they asked about.
- Before a call with Hotel Elbblick, read every email, chat, meeting and note with them, newest first.
- Every Monday, list the deals that have not moved in two weeks and remind the owner of their next steps.
