--- name: "account_get_call" area: "account" title: "Get a call" price: "free" method: "POST" url: "https://api.conecto.chat/v1/tools/account_get_call" mcp_server: "https://api.conecto.chat/mcp/account" auth: "Authorization: Bearer " docs_url: "https://conecto.chat/tools/account/account_get_call" --- # Get a call (`account_get_call`) One call by its call_id, with its status, cost and result. One call by id: its status (queued, running, succeeded, failed), cost and result. Use it to poll a background call until it finishes. Price: Free. A call that fails costs nothing. ## Use it when A tool answered 202: poll this with its call_id until the status is succeeded or failed. - For the latest calls when you have no call_id, use [account_list_calls](https://conecto.chat/tools/account/account_list_calls.md). ## Say this to your agent > Is the transcript of this morning's supplier call ready yet? ## Inputs | Name | Type | Required | Description | Allowed values | Default | |---|---|---|---|---|---| | `call_id` | string | yes | Exactly 36 characters. | | | ## Example Written for Halverson Cycle & Repair, a bike shop with a repair workshop in Portland, Oregon. MCP: call `account_get_call` on the MCP server `https://api.conecto.chat/mcp/account` with these arguments: ```json { "call_id": "8c1e5b0a-27d4-4f3a-b9e6-0d2f7a41c5e8" } ``` REST: ```bash curl https://api.conecto.chat/v1/tools/account_get_call \ -H "Authorization: Bearer $CONECTO_KEY" \ -H "Content-Type: application/json" \ -d '{"call_id": "8c1e5b0a-27d4-4f3a-b9e6-0d2f7a41c5e8"}' ``` ## Response ```json { "call_id": "5f0c8a2e-3b7d-4c1e-9a64-2d8e1f7b0c93", "tool": "account_get_call", "status": "succeeded", "replayed": false, "cost_usd": "$0.00", "balance_usd": "$19.75", "result": { "call": { "call_id": "8c1e5b0a-27d4-4f3a-b9e6-0d2f7a41c5e8", "tool": "account_balance", "status": "succeeded", "cost_usd": "$0.00", "error": null, "message": null, "at": "2026-10-14T08:00:00+00:00", "input": {}, "output": { "balance_usd": "$51.00", "reserved_usd": "$0.00", "daily_budget_usd": "$100.00", "monthly_ceiling_usd": "$100.00", "auto_reload": "off", "free_this_month": { "reads": { "free": 1000000, "used": 0, "bought": 0, "price_after": "$0.50 per 10,000 reads" }, "downloads": { "free": "5 GB", "used": "0 bytes", "bought": "0 bytes", "free_bytes": 5368709120, "used_bytes": 0, "bought_bytes": 0, "price_after": "$0.30 per GB" }, "resets_at": "2026-11-01T00:00:00+00:00" } } } } } ``` `result`: The call: its call_id, tool, status, cost, the error code and message if it failed, when it was made, and its input and output (null once they are purged). ## Errors | Code | Status | When | Fix | |---|---|---|---| | `not_found` | 404 | No call of the business has that call_id. | Use the call_id from the 202 reply, or find the call with account_list_calls. | The refusals every tool can give (401 key, 402 balance, 429 limits) are on the errors page: https://conecto.chat/docs/errors.md ## Related - [account_balance](https://conecto.chat/tools/account/account_balance.md): The balance, this key's daily budget, auto-reload, and how much of the month's free reads and downloads is used. Free. - [account_refund_topup](https://conecto.chat/tools/account/account_refund_topup.md): Refunds a top-up from the last 24 hours that none of has been used: the credit, with its tax, goes back to the card, and the service fee is kept. Free. - [account_owner_link](https://conecto.chat/tools/account/account_owner_link.md): A one-time link that signs the business owner into their Conecto page, without a password. Free. - [account_get_limits](https://conecto.chat/tools/account/account_get_limits.md): The limits Conecto raises on request, each with its standard and current value, and the business's requests with their answers. Free. - [account_request_limit](https://conecto.chat/tools/account/account_request_limit.md): Ask Conecto to raise a limit: which one, the number the business needs, and why. Free. - [account_events](https://conecto.chat/tools/account/account_events.md): What happened lately, oldest first: applications, bookings, form responses, signatures, replies, emails, website goals and the agents' own events. Free up to 1,000,000 reads a month. - [account_emit_event](https://conecto.chat/tools/account/account_emit_event.md): Sends an event the agent names, custom., to the channels subscribed to it and to account_events. $0.005 per channel it goes to. - [account_search](https://conecto.chat/tools/account/account_search.md): One search across the business's files, table rows, help articles, CRM, emails, tickets, invoices, books, stock and tasks. Free up to 1,000,000 reads a month. - [account_list_calls](https://conecto.chat/tools/account/account_list_calls.md): The business's recent calls, newest first, optionally only the failed or the succeeded ones, or one area's. Free. - [account_dashboard_link](https://conecto.chat/tools/account/account_dashboard_link.md): A one-time link to a page showing one area at a glance, made when it opens from what this key may read. Free up to 1,000,000 reads a month. - [account_get_brand](https://conecto.chat/tools/account/account_get_brand.md): The name, logo, colour and footer line the business's emails and published pages carry. Free up to 1,000,000 reads a month. - [account_set_brand](https://conecto.chat/tools/account/account_set_brand.md): Sets the sender name, logo, colour and footer on every email to customers and on the business's published pages. $0.001 a call. - [account_list_email_templates](https://conecto.chat/tools/account/account_list_email_templates.md): Every automatic email to the business's customers, with its subject, headline, opening words and {variables}. Free up to 1,000,000 reads a month. - [account_set_email_template](https://conecto.chat/tools/account/account_set_email_template.md): Rewrites an email's subject, headline or opening words in the business's voice; the times, amounts and links below them stay. $0.001 a call. - [account_export_all](https://conecto.chat/tools/account/account_export_all.md): Everything the account holds, as ZIP files in its file store: every record as JSON Lines and the stored files, credentials left out. Free. - [account_audit_log](https://conecto.chat/tools/account/account_audit_log.md): The account's admin and security actions, newest first, with a check that none was changed or removed. Free up to 1,000,000 reads a month. - [account_save_team](https://conecto.chat/tools/account/account_save_team.md): Makes or changes a team: the areas its keys may use, a monthly budget that refuses or warns, and its ERP cost center code. $0.001 a call. - [account_list_teams](https://conecto.chat/tools/account/account_list_teams.md): The account's teams with their areas, budgets, this month's spend, ERP codes, keys and people. Free up to 1,000,000 reads a month. - [account_pause_team](https://conecto.chat/tools/account/account_pause_team.md): Stops every key of a team at once, until the owner starts it again. Free. - [account_assign_team](https://conecto.chat/tools/account/account_assign_team.md): Gives a form, a number, an inbox or another thing to a team, so its charges land there. $0.001 a call. - [account_set_owner_email](https://conecto.chat/tools/account/account_set_owner_email.md): Sends the business's owner a link to confirm they own the account, when it has no owner email yet. Free. - [account_add_approval_rule](https://conecto.chat/tools/account/account_add_approval_rule.md): Makes a tool wait for a person's approval: every call, or calls over a limit, approved by an email, a channel or a team's managers. $0.001 a call. - [account_list_approval_rules](https://conecto.chat/tools/account/account_list_approval_rules.md): The tools that wait for a person's approval, with their thresholds and approvers. Free up to 1,000,000 reads a month. - [account_find_person](https://conecto.chat/tools/account/account_find_person.md): Every record the account holds about one person, by email or phone, with each kind's count and ids. Free. - [account_export_person](https://conecto.chat/tools/account/account_export_person.md): One person's records and files in one ZIP in the file store, with a download link to give them. Free. - [account_erase_person](https://conecto.chat/tools/account/account_erase_person.md): Erases one person across every area and says what it kept and why, like invoices the law keeps. Free. - [account_data_locations](https://conecto.chat/tools/account/account_data_locations.md): Where each area's data is stored and processed: the company, the country or region, and what it holds. Free up to 1,000,000 reads a month.