# Conecto > Conecto makes AI sales and customer support tools, built by CherryWave LLC. > Conecto Chat handles support; Conecto Sales handles prospecting and campaigns. Chat answers from content that the team > approves, shows the source in a test console, and hands the full conversation > to a person in the shared inbox when human help is needed. ## Products - [Conecto Chat](https://conecto.chat/products/chat): Live AI customer support, website chat, and a shared inbox. Start live chat free; AI support requires a paid plan. - [Conecto Sales](https://conecto.chat/products/sales): AI prospect research, sales planning, outreach, and automated email campaigns. Plans from $49/month; Chat + Sales bundles from $59/month. ## Conecto Chat features - [Conecto AI customer support platform](https://conecto.chat/): Product overview, live product examples and setup flow. - [AI chatbot for customer support](https://conecto.chat/features/ai-chatbot): Train the agent on approved website pages, help articles and documents, test answers, then publish it to a chat widget. - [Shared customer support inbox](https://conecto.chat/features/shared-inbox): Keep AI replies, human replies, private notes, assignment and customer context in one conversation. - [Website live chat widget](https://conecto.chat/features/chat-widget): Add website chat, AI answers and human support with one widget. - [Live website visitors](https://conecto.chat/features/live-visitors): See current visitors and their browsing activity before starting a relevant conversation. - [AI voice inside the website widget](https://conecto.chat/features/voice-mode): Visitors speak to the same support agent in their browser; no phone number is required. - [Customer support analytics](https://conecto.chat/features/analytics): Measure replies, resolutions, satisfaction and AI handoffs. - [Knowledge base](https://conecto.chat/features/knowledge-base): Publish help articles and make approved answers available to customers and AI. - [Support ticketing](https://conecto.chat/features/tickets): Manage follow-up with priorities, ownership and conversation history. - [Support automation](https://conecto.chat/features/automations): Set conditions, audiences and actions for recurring support work. - [Integrations](https://conecto.chat/features/chat-integrations): Connect commerce, billing and MCP tools to customer conversations. - [Pricing](https://conecto.chat/pricing): Free and paid workspace plans, included seats and AI usage. ## Conecto Sales features - [GTM-1 sales assistant](https://conecto.chat/features/ai-sales-assistant): Ask GTM-1 to research a market, shape your next move or prepare a draft using the context of your business. - [AI prospecting](https://conecto.chat/features/ai-sales-prospecting): Describe the businesses and people you want to reach. Research relevant prospects, review the evidence and save the right contacts to your Sales CRM. - [Company research](https://conecto.chat/features/company-research): Turn website research into useful sales context. Explore what a business offers, who it serves and the sources behind your next approach. - [Guided sales plans](https://conecto.chat/features/sales-plans): Give GTM-1 your goal, time and budget. Review a practical plan with clear actions, effort and expected outcomes. - [Email outreach](https://conecto.chat/features/email-outreach): Build an AI email campaign from your business context and researched prospects. Review the audience and message, then approve sending from your own mailbox. - [Sales CRM & pipeline](https://conecto.chat/features/sales-pipeline): Connect deals to the right companies and people. Track stages, owners, values and follow-up tasks in a Sales CRM built around your opportunities. - [Competitor intelligence](https://conecto.chat/features/competitor-intelligence): Research competitors, compare their positioning and keep source-backed observations close to your sales decisions. - [Business-data connections](https://conecto.chat/features/sales-integrations): Connect supported services and use their available data to inform research, planning and the questions you ask next. ## Agent-readable references - [Full product context](https://conecto.chat/llms-full.txt): Expanded product facts, setup, pricing summary and common questions in one text response. - [Machine-readable pricing](https://conecto.chat/pricing.md): Published workspace prices, plan limits, AI credits and trial terms in Markdown. ## Conecto Pay > Conecto Pay is in-chat payment software for merchants using the Conecto web > chat widget. Authorized agents request a payment in an active conversation, > customers complete Stripe-hosted Checkout, and paid status plus the receipt > return to the same thread. - [Conecto Pay — request payments in live chat](https://conecto.chat/conecto-pay) - Conecto Pay costs 5% per transaction, plus applicable Stripe processing fees. - Payment requests support USD, EUR, GBP, SEK, NOK, DKK and CHF. - Owners and admins can grant access by agent, department or title. - Eligible businesses connect an existing Stripe account and manage payouts, refunds and disputes from their Stripe Dashboard. ## Compare and learn - [Amelia C. Hernandez — Conecto co-founder and author](https://conecto.chat/authors/amelia-c-hernandez): Co-founder of Conecto and author of field guides on customer support operations, AI-assisted service, human handoff and customer engagement. - [Vadim Dunaevskiy — Conecto co-founder and author](https://conecto.chat/authors/vadim-dunaevskiy): Co-founder of Conecto and author of evidence-led customer support software comparisons for small teams. - [Editorial and corrections policy](https://conecto.chat/editorial-policy): Authorship, sourcing, commercial disclosure, AI-assistance and correction standards for Conecto editorial content. - [Conecto vs Intercom](https://conecto.chat/compare/intercom): Direct product comparison. - [Closing a support ticket due to no response](https://conecto.chat/blog/closing-ticket-due-to-no-response-template): Copy-ready follow-up and closure email templates, timing guidance and safe automation rules. - [Intercom alternatives for small businesses](https://conecto.chat/blog/best-intercom-alternatives-small-business): Buying guide for teams comparing support platforms. - [Customer engagement strategy](https://conecto.chat/blog/customer-engagement-strategy): Practical guide to planning and measuring customer engagement. - [Developer API and SDKs](https://conecto.chat/developers): Extend Conecto with APIs, webhooks and tools. ## Languages and complete inventory Conecto publishes localized marketing pages in English, Portuguese, Spanish, French, German, Italian, Dutch, Swedish, Norwegian and Danish. Use the [XML sitemap](https://conecto.chat/sitemap.xml) for the complete canonical and hreflang URL inventory.